Every review, understood
Apps Rated ingests your complete review history from both the Apple App Store and Google Play, then applies multiple layers of machine-learning analysis to extract meaning at a scale no human team can match.
Topic modelling and keyword clustering
Automatically group reviews by theme — UX issues, crash reports, feature requests, pricing complaints, praise — without writing a single filter rule.
Version-aware historical analysis
Every review is tagged to the exact app version it refers to. Understand how each release changed user perception over time.
Rating distribution intelligence
Go beyond averages. Understand the composition of your rating — why your 5-star reviewers love you and what your 1-star reviewers all have in common.
Everything in the analysis engine
Historical rating timeline
Plot your complete rating history from day one. See exactly how each update, campaign, and PR event moved your score.
n-gram analysis
Identify the exact phrases users repeat most — from love-to-have requests to deal-breaking complaints.
Regional breakdown
Segment reviews by country and language. Understand how different markets experience your app differently.
Device and OS segmentation
Filter analysis by device type, OS version, and screen size to pinpoint platform-specific issues.
Custom tagging rules
Teach Apps Rated your own taxonomy. Define custom categories and the engine applies them retroactively.
Retroactive re-analysis
Improved your model? Re-run analysis on your full historical corpus with a single click.
Beyond positive and negative — nuanced understanding
Most tools reduce user feelings to a binary. Apps Rated's sentiment engine understands the full emotional spectrum of your reviews, powered by a model trained on millions of app store data points.
The app looks absolutely stunning and the new design is a huge step forward. However, logging in is a constant nightmare — it kicks me out almost every session. I really wish there was an offline mode so I could use it during my commute. If this login issue isn't fixed soon I'll have no choice but to switch.
Sentence-level granularity
A single review can praise your design and hate your pricing. Apps Rated parses at sentence level — not review level — so no signal gets lost.
Churn intent detection
Identify reviews that signal an imminent uninstall — and flag the user-facing issues most likely to drive it — before you lose the user.
40+ language support
Native multilingual analysis across your global user base. No intermediary translation step, no accuracy loss.
The 14 emotion categories
Delight
Users actively loving the experience — your product's strongest signal for what to double down on.
Loyalty
Long-term users expressing attachment. A precious signal of retention health.
Frustration
Users hitting friction they can't get past. The most actionable signal in your entire review corpus.
Confusion
UX that users can't figure out. Mapped directly to the flows and features causing cognitive load.
Churn intent
Reviews that contain explicit or implicit signals of an impending uninstall. Flagged immediately.
Praise
Specific compliments about features, speed, or support. Pinpoints what makes your product sticky.
Indifference
Users who feel nothing — neither satisfied nor upset. An opportunity to find and fix your bland spots.
Feature longing
Requests written with emotional investment. A direct input to your product roadmap prioritization.
Disappointment
Unmet expectations. Especially common after updates — and the fastest way to find your regression.
Positive surprise
Users discovering value they didn't expect — your best source of organic advocacy signals.
Advocacy
Users recommending your app. The holy grail of review sentiment — and the segment to nurture hardest.
Skepticism · Urgency · Trust
Three further dimensions that round out the full picture — doubt before purchase, urgency of need, and earned confidence.
Know your rivals better than they know themselves
Monitor up to 10 competitor apps in real time. Track how their ratings evolve, what users complain about, and where market sentiment is shifting — so you can move faster and smarter.
Side-by-side rating benchmarks
Compare your overall rating, rating velocity, and sentiment score directly against competitors — across both stores, broken down by market.
Competitor complaint mining
Find out what users hate most about competing apps. Identify gaps in the market that your next release can fill.
Market sentiment trending
See how the whole category is evolving — rising expectations, emerging feature demands, and shifting loyalty patterns across your app vertical.
TravelMate's reviews show a 2.3× spike in “slow sync” complaints this week. Your app's sync is rated best-in-class. Consider amplifying this in your next ASO update.
Never be the last to know when something goes wrong
Apps Rated watches your reviews 24/7 so you don't have to. Configure intelligent alert thresholds and get notified the moment something meaningful happens — before it escalates.
Configurable thresholds
Set your own alert triggers — rating drops, review velocity spikes, keyword frequency — and tune the sensitivity to match your app's normal baseline.
48–72 hour early warning
Sentiment shifts precede rating changes. Apps Rated detects the emotional turn before it reaches your aggregate score — giving your team a head start.
Flexible delivery cadence
Real-time push, daily digest, or weekly summary — delivered to your inbox or straight into Slack. Stay informed without information overload.
Every alert type
Rating drop alerts
Get notified immediately when your rating falls by a configurable threshold — broken down by store, market, or device type.
Review surge detection
A sudden spike in reviews — positive or negative — is significant. Apps Rated catches it and tells you what's driving the volume.
Keyword trigger alerts
Watch for specific words or phrases in incoming reviews — competitor names, feature terms, crisis keywords. Know the moment they appear.
Sentiment shift warnings
Even before ratings change, sentiment can shift. Apps Rated detects negative emotional trends and warns you 48–72 hours ahead of impact.
Competitor rating changes
Know when a rival drops below your rating or makes a dramatic improvement. Stay ahead of the narrative in your category.
Digest delivery
Set your alert cadence — daily, weekly, or real-time — and receive clean, scannable digests in Slack or email.
The voice of your users, everywhere your team works
Apps Rated plugs into your existing workflow. No context switching, no copy-pasting insights into tickets. The feedback flows to the exact place where it can be acted on.
Auto-create tickets from high-priority review clusters. Map complaint topics directly to your sprint backlog.
Push alerts, digests, and AI summaries to any Slack channel. React to user feedback as a team, in real time.
Route review insights directly into Linear issues. Keep your product team's feedback loop tight and fast.
Auto-populate Notion databases with structured review insights. Build living documents that stay current automatically.
Build custom integrations. Our REST API and webhook system give you full programmatic access to all Apps Rated data.
Connect Apps Rated to 5,000+ apps via Zapier or Make. Trigger any automation based on review events and sentiment changes.
From raw data to boardroom-ready narrative
Beautiful, automated reports that tell the full story of your app's reputation — without you spending a minute building them.
Automated executive summaries
Auto-generated, plain-English summaries of your app's performance — designed for stakeholders who don't need the data, just the decisions.
Scheduled delivery
Set a cadence and forget about it. Reports land in inboxes every Monday morning, the last day of the sprint, or whenever you need them.
White-label reports
Agency plan includes full white-labelling. Deliver professionally branded insight reports directly to your clients.
Reporting capabilities
Executive summary reports
Auto-generated, plain-English summaries designed for stakeholders who need decisions, not dashboards.
Custom date range comparisons
Compare any two periods — pre/post launch, before/after a campaign, last quarter vs. this one — in seconds.
Multi-market reporting
Break performance down by geography with region-specific ratings, sentiment scores, and emerging issues per market.
Export to PDF, CSV, and Slides
One-click export in any format. Share with stakeholders who live in spreadsheets or decks — without reformatting anything yourself.
Scheduled delivery
Set a cadence and forget about it. Reports land in inboxes every Monday morning, the last day of the sprint, or whenever you need them.
White-label reports
Agency plan includes full white-labelling. Deliver professionally branded insight reports directly to your clients.