Amazon – Shopping made easy

By AMZN Mobile LLC
Shopping · 4+


International Shopping Browse, search, get product details, read reviews, and purchase millions of products with Amazon International Shopping – now available in English, Spanish, German, and Simplified Chinese. Amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more. Convenient Sign in with your existing Amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. Shop just as you do on the web. Fast Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search. Secure All purchases are routed through Amazon's secure servers, protecting your personal, payment, and order information. International Delivery Amazon now delivers to 100+ countries in as quickly as 3-5 days. Universal In addition to International Shopping, you can change your settings in this single app to shop,,,,,,,, or In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.

Viewer reviews from iTunes

Annoying (2/5)

Please don’t auto-play videos that steal focus from whatever audio app I happen to be listening to. - dnwlf

Poor Delivery !!! (1/5)

Cancelling all memberships - Schen134

App glitches (2/5)

My app has been glitchy since the last update, mostly through the search engine functions. - Kira!!!!!!!!!!

Won’t show option for recent reviews (3/5)

Only shows top reviews, when you hit the button to change options does nothing. - ohmygodwhydoineedanickname

New update (3/5)

This new update is terrible! There is a glitch when you go to search for something. It doesn’t click whatever your searching if you choose from one of the options, instead it brings you to whatever link that is UNDERNEATH the item you chose. Usually for me that’s “today’s deals”. Then you have to go back and start all over again. Please fix it! - Lolalife

Why other less than 5? (5/5)

I think people don’t realize what an app is meant to do. It’s not meant to have every possible functionality of a massive website like an Amazon. This is a good app no question. 4 stars or less would have to be critical functionality isn’t working right but it does. Go to your job where you have a computer what you do all your work and tell your manager, “today I’m only going to do the work I can do from my phone, sorry, I’m just a dumb know it all millennial, with false principals. And I have a march at lunch so I might be late coming back.” You’re welcome. - Stavroche

This update brings auto playing video (1/5)

I use amazon for a decent amount of shopping. I do some of this shopping on my phone while I commute to work on a train. I will listen to music or podcasts while doing so. Now when I scroll down the home page past an advertisement with auto play video it triggers it. This shuts down my music or podcast. It very annoying and I’m starting to not use the app on my phone because of this. I’m already on the app to shop I don’t need amazon showing me auto play videos of products I have not interest in. Please remove this “feature”. If you do this I’ll raise my rating. - Jdigs88

Search is broken (1/5)

Search on v11.7 seems to be broken on first launch (X 11.3 device). it seems that when I first tap on a search result it always ghost clicks to the home page placement behind the search result, works on second attempt (which forces you to retype your query). - Chefsalty1984

The changes are horrible! (1/5)

In the past, I enjoyed ordering from the iPad app but recent changes have made it very confusing. It is almost impossible to find the sign out. And there should be an easy link to "pay my account." - Dot M

STOP (1/5)


Delivery dates wrong (1/5)

It says my order is being delivered today by 8 on one page but on the other it says it’ll be here by Friday. I also ordered with prime on another orders and it’s gonna take a whole week to get here....what happened to two day shipping?? - Joxd4n

Does not work properly on the iPhone X (1/5)

Please fix it. - Byrhon

What,s taking so long (1/5)

When I ordered a flip finz it said it,s coming in April 16 it didn’t came so fix your problem amazon. - AdrianTheBuzz

search (1/5)

When I search for something an amazon product pops up instead of what I’m searching for. It’s very annoying that I have to retype what I’m searching for - E.OSORIA

Customer Service (3/5)

Amazon Customer service has always been five stars, but can’t be reached by email any longer through the app. An email allows a customer to provide all the info needed for customer service to resolve an issue without having to wait on them to do so. The chat option gives no indication that customer service is responding and forces you to wait. The back and forth between customer and customer service trying to resolve issues is less efficient than an email that’s linked to the order details. The automated portion of chat is a further waste of time only linking you back to your orders and usually in circles. Not a fan of the latest changes. - JoshuaSterling

Help (1/5)

When I try to open the app from my phone which I’ve had for years, it tell me The app is not supported and I need to purchase it from the App Store. WTH - Glo fall

Won’t save new shipping address (2/5)

When I try to save a new address and hit save and continue, it goes back to the checkout page. Boo. - Gobren

Buggy (3/5)

Please fix this bug. If I type in the search bar and select one of the pre-filled suggestions (instead of typing my whole search), the app takes me to a link from the home screen, instead of to my search results. It’s as if when I tap on the suggestion, the app doesn’t realize there is a drop down I am trying to tap, but thinks I’m still only looking at the home page. - Isthisnametakenyet74837483

WHY ME!!!!!! (1/5)

My amazon app won’t let me add things to cart or choose options anymore!!!!! Anybody else having this issue??? It will let me click but won’t do anything. I’ll just keep tapping the add to cart but it won’t ever end up there 😓 HELP - A very sad abby

App works great except for the push on the Echo (1/5)

Amazon developers, please stop pushing onto me the Amazon Echo every time I do my first search upon opening the app. Just take me to my search results. If I am I want to buy an amazon Echo, I will search for it myself. - Xlegendxero

Stopped working, no reason (1/5)

For whatever reason the Amazon app stopped working on my phone years ago with no explanation. It’s disappointing and annoying that I can’t use their app. It discourages from shopping on Amazon sometimes. - Go Matty Ho

Great app but... (3/5)

Every time I try to search for something the first time, I get redirected to the Echo order page... it’s ridiculously frustrating. Please, whatever feature that is, turn it off - tcdav26

Logging Out (1/5)

Both website and app no longer have easy access to “log out” request! - AllSayInUse

Amazon smile (1/5)

Amazon needs to incorporate the smile program into all of their touch points. - Berbot

This company is trash. (1/5)

Don’t waste your money or time. They promise two and one days shipping and never deliver. On top of that I pay the extra 100$ to be a prime member and my items arrive in 5-7 days and all their managers can say is “sorry”. This company has out sourced and I will no longer be wasting my efforts on them. - Ghdjwojqbshxiwb

Banned for no reason by moderator nazi. (1/5)

Enjoying life without amazon. After years of Prime membership, thousands of dollars spent and hundred + reviews I was banned without explanation from posting reviews. It’s time Amazon’s reign of terror ends. Their attack on retail businesses, unfair practices and inhuman treatment of workers can no longer be overlooked. I encourage everyone to SHOP LOCAL and buy LOCAL. Support independent LOCAL family owned businesses that don’t treat their customers like dog poop. - Ihop23947

Packaging (3/5)

Good products but would love to see an option for waste free packaging. - livyoga

Video ads? (3/5)

The new addition of video ads is very annoying and stop any audio you may be listening to in the background, and shows up in your control center so you have to exit the Amazon app to restart whatever you were listening to originally. Aside from this, the “view all lists” link when viewing wishlists can be unusable to temperamental, but most everything else does its job. - paperbuildings

Hmm (3/5)

Love this app and amazon as a whole. Only 3 stars because some of the products have really fake reviews. Either all 5 stars, which never happens, or all 1 star which would make sense if the item is garbage. Amazon also allows people to use old reviews from a previous product for a new product someone is trying to sell. Kinda sketchy. - Svenjisan

App can no longer process purchase (1/5)

Since last update, Continually receiving Sorry something went wrong, please try again when I add to cart or try to complete purchase. I'm circumventing by opening Amazon in chrome, but really a deterrent to shopping on Amazon. - AzJeepin

Is there any way to see my Prime Pantry on the app?? (1/5)

I can’t get an answer on how to see or add items to my prime pantry list on this app on my iPhone 6+. I spent a long time on the phone with customer service and they couldn’t help. I just joined the prime pantry service and I’m not going to use it to buy much if I can’t add things to my list when I think of it! Can anyone help with this? - the_kropp78

No internet connection (3/5)

The app is great, easy to navigate, and simple to use. My only issue is that I constantly get errors stating that there is no internet connection. This causes me to have to switch over to safari and just go to which works just fine so it’s not my internet connection that is the problem. - Matt Hotchkiss

Wonky back button (1/5)

I either don’t have to option to press the back button, or the back button does not take me back to the previous page and just sends me to the home screen, this is happening on the iPhone X, with the latest amazon app update, incredibly frustrating. - Lonetuna

Digital orders? (2/5)

I love the app, I spend too much time and money on Amazon but that’s my problem, can’t blame amazon for that. What I don’t like about the app is that even after all this time, there is still no way to buy audible books or Kindle books from mobile. WHY????? I rarely use my laptop anymore but I have to fire it up just to buy a kindle book?? Isn’t it time to add this feature? - cxwatts

Fix the last update! (2/5)

I can’t log in with my finger and there is no other way to sign in on app. - Aprilnicole99

Forced spending (1/5)

I tried to buy a $3 hair brush and it never told me proceed to checkout, only continue shopping. The moment I added something I didn’t need, proceed to checkout option pops up. Why am I being forced to buy 2-3 things when I only need one thing? If they have a spending limit then there shouldn’t be any products on there that are below the limit. - Carl Minor

Where’s the back button? (2/5)

Ok I know I’m getting but where is the back button when you enter into a product page? It’s not always there. Haven’t figured out what the inconsistency is. - kiwifuzz

Can't wait for my PRIME to END so I can ditch AMAZON (1/5)

Amazon's app keeps taking me to their Echo Page when I search for something...very annoying!!! Desperate tactics...just take me to the search results!!! It's not hard! - cinemaloha

Notification bug (3/5)

Would be better if you could save the changes to which notifications you want to see. It looks like it's saving, but when you reload that part of the settings, they are all turned back on. - dancinbear

Worse EVER (1/5)

Amazon could not make this site worse if they tried. I don’t know where to start, so I won’t. Amazon knows the problem but apparently has no desire to fix it - kenkelmis

Search box issues w/ current update (as of 04/2018) (1/5)

When I type in the search box, suggestions appear before I finish typing. If i click on a suggestion, rather than completing the search phrase, I am redirected to a page selling Echo. This has been a problem for at least a month. - AuntieMameJr

Update is a major waste of time (1/5)

I used to live for this app, but the most recent update ignores what you first type to search and forces you to look at whatever Alexa product they are currently pushing. If I want to see an Echo product, I will search for it. Otherwise, show me what I search for instead of making me search twice to see it. - Clandahlina

Can’t login to my account (1/5)

I can’t see my orders, the app is useless. Why did I even update? I hope this is fixed ASAP! - sniperfalse

Inconsiderate (2/5)

If I am going to spend my time to type in a search, I expect to go straight to the search results! Not get sent to some unrelated “deal” you want to force down my throat. If I have to repeat type in my search, then perhaps I should type it in some other site. I used to love this app, but this latest crosses a line... - The Real Special K

Terrible Company (1/5)

Amazon App/Website is not easy to use/purchase from. The platforms are bloated with adds/options/misleading nonsense placed on screen where it’s easy to accidentally click on. All I wanted to purchase was 2 cheap mechanical pencils... I was not there looking for “reduced” rates at the Hilton. I put two of these pencils in my cart, proceed to checkout, and they tell me I need to add “x” amount of dollars worth item/s to obtain free shipping... If I choose not to do this, they say shipping is $12.00. I’m sorry but it does NOT cost $12.00 to ship 2 pencils weighing no more than 1 ounce. So I add more items to waive shipping charge... Click proceed checkout, they then show separate 12.00 shipping charge for each item. I clear out my cart and attempt purchase this pencil from different seller/different brand... Similar issue happens, and on top of this, there is no proceed to checkout button anywhere... Do you want to sell the item or not? Thanks for wasting my time... thank you so much... Amazon is clearly doing crooked business and I don’t have time to read nonsense posted all over the site. Also last purchase I made from Amazon before this attempt, Amazon presented a button to click “finalize order”... I click this button and they never asked me to verify my method of payment... Instead they automatically charged my points... I had to return the items and start over... Again, thanks for wasting my time... I shouldn’t have to spend time leaving this review but everyone needs to know what they may be up against doing business with Amazon... I am thoroughly unimpressed with this company and will never order from Amazon ever again. I do NOT want to hear response to this review from Amazon as I believe these and other similar problems runs too deep in this company. I firmly believe there’s nothing they will/can do about it. I don’t believe Amazon employees aren’t compensated for their work enough to put forth much initiative to do anything about it. Terrible company, Terrible business.. Absolutely terrible to say the least considering their competitors are much easier to do business with. - Reinkejohn4

Unable to Log In with iPhoneX (1/5)

Facial recognition reports a problem and entering a password encounters the same issue. - wegs13

The New Look (5/5)

I love Amazon but I can’t stand the new aqua color when you open up the app! It looks outdated and not pleasing to the eye next to the gold/yellow. Kind of reminds me of Walmart’s newer colors. Not that it really matters, but just putting my two cents out there. - ParkerFamily

Broken and buggy (1/5)

Can’t change quantities for example - AmznCustomer

They just rip me off (1/5)

They took the money and Not getting me my theng - Guycoolkids

Why do I have bibles popping up on my searches? (1/5)

I’ve entered various searches for gifts for my nieces and nephew. All searches have included some sort of bible, christian knickknacks, or items with crosses. I don’t give a fiddler’s fart what deity folks choose for themselves. I’m not paying a hundred dollars a year for proselytizing. Of any kind. - I, Bex